Commercial Lines Customer Service/ Account Management

Employment Type: Full time

 Job Responsibilities:

• Working with small to med-level Commercial accounts
• Establish working relationships with clients, potential clients and companies we represent on the phone, email and on paper.
• Supporting teammates with follow up for clients and prospects.
• Research and resolve coverage questions.
• Promptly respond to client needs either on the phone or electronically.
• Maintain client files and process routine correspondence between our agency and the client or company… both paper records and on our many different software programs
• Assist with other office duties as they arise and are needed

Professional and Personal Skills:

• Proficient with Microsoft Word, Excel, Outlook and a calculator
• Type quickly and accurately
• Excellent communication skills both verbal and written
• Organized, structured, punctual and will follow the rules
• Patient, respectful, reliable, trustworthy, friendly, supportive, articulate, kind, ethical and honest

Experience Requirements:

3 years insurance experience is required

Our client has 4 locations across Metro Atlanta, Georgia

Salary: Commensurate with experience

Benefits:  Comprehensive