Customer Relations Representative - English

Job Description

Title Customer Service Representative - English 

 

Responsibilities

 


  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.

 


As an Agent Team Member, you will receive...

 


  • Hourly pay
  • Flexible hours
  • Valuable experience
  • Growth potential/Opportunity for advancement within my office

 


 


Requirements

 


  • Excellent communication skills - written, verbal and listening
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Dedicated to customer service
  • Ability to work in a team environment
  • Ability to effectively relate to a customer
  • Bilingual - Spanish required
  • Property and Casualty license (must be able to obtain)
  • Property and Casualty license (must have currently)

 


If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.


This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.


Compensation: $14.00 per hour


Do you want to work with someone who will help you achieve YOUR goals?


We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity.


About Our Agency

 


  • Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
  • Our office is located in Roswell, GA.
  • Our office is open Monday - Friday 9:00- 6:00 p.m..
  • Our agency has received awards including: Chairman's Circle, Ambassador Travel, and Legion of Honor
  • Additional languages spoken: Spanish

 


We look forward to speaking with you!