Commercial Lines Account Manager:
This position will have a desk of small, business owner policies. He/She will work directly with the producer. This position will know coverage for property and casualty commercial business insurance and can provide the insured with advice and expertise on what is best for their needs. They also can do the marketing and renewal/retention. This position has a high degree of responsibility.
Specific Duties Required: Daily service work on computer and phone. Technical assistance is provided however, you will be responsible for making sure the following is maintained for your clients: The desk is kept current, all changes to accounts are processed in a timely fashion, reports and spreadsheets are current, diary notes entered on the account, a sense of urgency during renewal time, records kept of conversations with producers, account assistants, any person who has any responsibility for the desk. The accounts on this desk will have a range of 1-30K. Product knowledge includes but not limited to the following: Mix of small to mid-level business owners’ policy and package accounts. The smaller accounts can have a significant amount of processes and maintenance. Software expertise Applied/Epic/Online
Interpersonal Skills Required: Exceptional interpersonal skills are required. Excellent phone and computer etiquette, concern for the clients business needs, flexibility, compassion, attention to detail, an overall care and concern for your position and employer.
There may be additional duties depending on the particular book of business. If this is the case the interview process will reveal any additional duties or concerns.
Salary: Commensurate with experience
As part of our hiring process, candidates must also pass a comprehensive background check
Position is fully remote
Client National is an Equal Opportunity Employer.